Frequently asked questions
Car Auction Questions Answered.
Find clear answers about buying vehicles and partnering with Naximum Auctions.

General
Naximum Auctions is an independent, dealer-only vehicle auction service connecting professional buyers with vehicles from multiple approved Auction Partners across the UAE.
No. Naximum never purchases or owns auction vehicles. Ownership transfers directly from the legal owner to the purchasing dealer.
No. Auctions are intended for professional vehicle dealers buying for trade or resale.
At launch, bidding is available through the Naximum Auctions mobile app. Website bidding may be introduced later.
Registration and Bidder Activation
Yes. Anyone may create a standard app account, but only activated Bidders can view prices and participate in bidding.
Request an upgrade in the app and submit your Emirates ID if you are an individual trader or your trade licence if you represent a company.
Activation is normally completed after the required documents are received, unless Naximum identifies an eligibility or conduct concern.
A security deposit may be required before bidding depending on the Bidder profile. Some eligible launch accounts may be permitted to bid without one.
Where a deposit applies, its value determines the maximum bid available on each individual auction. It is not an aggregate limit across all auctions.
Auctions and Bidding
Naximum uses open ascending bidding. Activated Bidders can see the current highest bid but cannot see other Bidder identities.
Yes. Every submitted bid is binding, including a lower bid, because Naximum may proceed to the next eligible Bidder if a higher Bidder defaults.
A bid remains binding for 24 hours after auction close. If you are selected within that period, your purchase commitment continues until completion or valid cancellation.
No. Naximum may correct a bid only in an exceptional case such as a verified system error.
Yes. A bid placed near closing may trigger the auto-extension configured for that auction.
Before closing, the Auction Partner or Naximum may cancel it. After a Purchase is created, only Naximum may cancel for a documented reason.
Asking Price and Acceptance
It is an optional confidential price set by the Auction Partner. Dealers cannot see it.
The auction is shown as accepted. Bidding continues until closing, and the final highest Bidder must complete the Purchase.
The Auction Partner may accept or reject the result within 24 hours after closing.
The auction expires after 24 hours and the bids are released.
Payments and Charges
Submit valid payment proof within six Working Hours after receiving the Purchase notification, unless another deadline is shown.
Bank transfer, cash deposit into Naximum’s bank account, or cash at the Naximum office where accepted.
No. Naximum does not add a buyer commission to the winning bid.
Government ownership-transfer charges, optional delivery charges and charges resulting from default or an unsuccessful dispute may apply.
Vehicle proceeds are not released to the Auction Partner or seller until the dealer accepts the vehicle and ownership transfer is completed.
Inspections and Disputes
The Auction Partner performs the original inspection under Naximum standards and is responsible for its accuracy.
No. It records the used vehicle’s condition at inspection and must be considered in relation to its age, mileage and stated limitations.
Only at pickup or delivery and only for a material inspection mismatch.
Normal age-related wear, minor defects, subjective differences, disclosed conditions, a change of mind or a change in expected resale value.
An inspector appointed by Naximum, which may be a qualified Naximum inspector or an independent specialist.
The Purchase may be cancelled or completed through an agreed settlement. The Auction Partner pays applicable reinspection and return costs.
The Purchase remains binding and you may be charged administration, reinspection, delivery and storage costs.
Transfer, Pickup and Delivery
After cleared payment and vehicle acceptance. Ownership transfers directly from the legal owner to the dealer.
Within six Working Hours after receiving the vehicle-ready-for-pickup notification, unless another deadline is approved.
Delivery is currently available only to eligible company Bidders whose account delivery type is set to Delivery.
A fixed amount may apply within the same city, while charges to other cities depend on the destination.
You must inspect and accept or reject it at the scheduled delivery time.
App and Notifications
A saved set of vehicle criteria that allows Naximum to alert you when a new matching vehicle is added.
Make, model, model-year range, city, body type, specification, condition rating, maximum mileage and mortgage status.
Through Push Notification, SMS, WhatsApp or Email according to your selected preferences and channel availability.
No. They are provided for convenience. You remain responsible for monitoring auctions and Purchase deadlines in the app.
Auction Partners
A business that uses Naximum Auctions to sell vehicles to professional dealers without building its own auction platform and dealer network.
No. Naximum accepts auction vehicles only from approved business partners.
Each partner performs its own inspections under Naximum’s standards and training.
Naximum uses success-based pricing. The agreed success fee is deducted when the vehicle purchase and ownership transfer are completed.
Yes. After at least 10 completed auctions in a month, the partner must maintain a minimum completed-purchase rate of 10%. Additional charges or restrictions may apply under the Partner Agreement if performance falls below it.
No. Partner and Bidder identities are protected during bidding. Information is shared only where legally or operationally required for completion.